Website: chinatownconsultation.co.uk

Document Ref: CSC-CP-V2.3-2026 – Status: Final

Technical Governance: Managed by Concilio Communications Limited on behalf of Shaftesbury Chinatown PLC and Shaftesbury CL Limited (Data Controllers)

1. Introduction and Technical Management

This Cookie Policy explains how cookies and similar technologies are used on chinatownconsultation.co.uk.

Following infrastructure updates, the technical implementation and cookie deployment of this website are managed by Concilio Communications Limited on behalf of Shaftesbury Chinatown PLC and Shaftesbury CL Limited. The website infrastructure is hosted by Supporting ROLE.

Cookies are used to ensure the secure operation of the website, improve user experience, and help us understand how visitors engage with consultation materials.

2. What are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function efficiently and provide information about how the site is used.

Some cookies are necessary for the website to operate, while others help us improve performance and provide enhanced functionality.

3. Categories of Cookies Used on This Website

We use the following categories of cookies:

3.1 Strictly Necessary Cookies (Always Active)

These cookies are essential for the core functionality and security of the website and cannot be disabled via our cookie preference tool. They include:

Security and network protection
WordPress session management
Storage of your cookie consent preferences
Protection against fraudulent or automated form submissions (Cross-Site Request Forgery protection)

Legal Basis:

These cookies are required for the operation of the website and are processed under legitimate interests in accordance with the UK General Data Protection Regulation (UK GDPR) and the applicable exemption under the Privacy and Electronic Communications Regulations (PECR).

3.2 Analytics and Performance Cookies (Consent Required)

With your consent, we use Google Analytics (via Google Tag Manager) to understand how visitors interact with the website. This helps us improve consultation materials and user experience.

Analytics cookies may collect information such as:

pages visited and time spent on pages
device type and browser specifications
approximate geographic region

Analytics data is processed in aggregated and pseudonymised form and is not used to directly identify individual users. IP anonymisation is enabled where applicable.

These cookies are only activated after you provide consent via the cookie banner.

3.3 Functional Third-Party Cookies (Consent Required)

We may embed trusted third-party services to improve functionality and accessibility, including:

Google Maps for interactive location mapping
Google reCAPTCHA to protect consultation forms from automated abuse
YouTube or Vimeo to display consultation-related video content
Google Fonts (locally hosted where possible) to ensure consistent typography across devices

These cookies are only activated after consent is provided.

4. Cookie Inventory

Cookies used on this website may include examples such as:

_ga / ga* / _gid (Google Analytics)
cookieyes-consent (Consent Management)
rc::a / rc::c (Google reCAPTCHA)
wp-settings-* (WordPress customisation preferences)

A full and current cookie inventory is available at any time via the Cookie Preference Tool accessible from the cookie icon displayed on the website.

5. Legal Basis for Processing

In accordance with the UK GDPR and the PECR:

Strictly necessary cookies are processed under legitimate interests and the applicable PECR exemption
Analytics and functional third-party cookies are processed only with your explicit consent

Non-essential cookies remain disabled until consent is provided via our cookie banner.

6. International Data Transfers

Some of our technology providers (including Google) may process limited technical data outside the United Kingdom.

Where this occurs, appropriate safeguards such as International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs) are in place to ensure an equivalent level of protection.

7. Managing Your Cookie Preferences

You retain full control over your cookie choices at all times.

You can:

accept or reject non-essential cookies using the cookie banner
change your preferences at any time via the cookie icon on the website
clear cookies using your browser settings (Chrome, Safari, Firefox, Edge)

Your preferences are stored for 12 months, after which you will be asked to refresh your consent.

Please note that disabling strictly necessary cookies via your browser may affect website functionality.

8. Accountability & Technical Support

This policy is reviewed periodically to reflect technical and regulatory updates.

For enquiries relating to cookies or the use of personal data on this website, please contact the Data Controllers:

Data Controllers: Shaftesbury Chinatown PLC and Shaftesbury CL Limited

Technical Implementation: Concilio Communications Limited, 131 Finsbury Pavement, London, EC2A 1NT

Technical Contact: admin@conciliocomms.com

ICO Registration (Concilio Comms Limited): ZA430553

Note: Forms notice (to include beneath consultation forms)

By submitting this form, you acknowledge our Privacy Policy.

Your data is securely processed by Concilio Communications Limited on behalf of Shaftesbury Chinatown PLC and Shaftesbury CL Limited.