Shaftesbury Capital is one of the largest landowners in Chinatown and is committed to building an exemplar in estate stewardship backed with substantial annual investment.​

Chinatown is in the heart of the West End’s entertainment district. Its twelve predominately pedestrianised and interconnected streets, lined with iconic red lanterns, offer an exceptional concentration of restaurants with a wide range of Chinese and East Asian dining choices. Chinatown is of course an incredibly popular tourist destination and famous for its array of food and drink outlets. Alongside this, it is also home to a community which includes hundreds of residents, London’s busiest fire station and a community center. We work closely with representatives from across this community and take on a stewardship role for the whole area.

As part of our ongoing efforts to make our areas thriving and harmonious places to live, work and visit we have worked with key stakeholders to create a Chinatown Community Charter. This is a voluntary code of conduct for all community members, including both our customers and neighbours.

The purpose of this Charter is to set a voluntary framework code of conduct for all occupiers in the community to co-exist in a neighbourly manner. The aim is for everyone to take pride in helping to deliver a vibrant, environmentally friendly, safer, healthier and where possible, quieter neighbourhood, whilst balancing the need for residents amenity, with the viability and requirements of businesses and expectations of visitors to the area.

We encourage all members of the Chinatown community to read the Charter and sign up to agree to the principles and ways of working it contains.

​The Charter will be periodically reviewed to consider necessary amendments. ​